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Rivals Is a Joke

Albert C. Slater

Well-Known Member
Oct 19, 2017
831
1,914
93
Bayside, CA
Sorry for the long post but this is the transcript from my chat with Rivals "support" chat. I redacted my information

Hershey (8/1/2024, 9:33:55 AM): Thank you for contacting Rivals Customer Care supported by Yahoo. My name is Hershey. I'd like to let you know, if we do not hear back from you within 3 minutes, the chat will disconnect. How can I assist you?
Me (8/1/2024, 9:34:05 AM): Hello, Hershey
Hershey (8/1/2024, 9:34:14 AM): Hi.
Me (8/1/2024, 9:35:17 AM): Our site in the Rivals network, 'MoSports' has been the target of a massive bot attack. Everyday, multiple threads are posted advertising drugs, self help, weight loss, etc
Me (8/1/2024, 9:35:36 AM): I would like to contact a moderator or apply to become a moderator
Hershey (8/1/2024, 9:35:51 AM): I understand that you are reaching out on how to contact the administrator for the MoSports website. No worries, I'd love to help!
Hershey (8/1/2024, 9:36:15 AM): May I know your full name to address you properly?
Me (8/1/2024, 9:36:20 AM): [My first & last name]
Hershey (8/1/2024, 9:36:32 AM): Nice to meet you, [My first name].
Hershey (8/1/2024, 9:36:40 AM): You can try looking for the site moderator on the Rivals website of your preferred site or email them at subscriptions@rivals.com.
Me (8/1/2024, 9:36:48 AM): A pleasure to meet you
Me (8/1/2024, 9:37:01 AM): I have attempted that
Me (8/1/2024, 9:37:06 AM): No response to date
Me (8/1/2024, 9:37:26 AM): Is there an application process to become a moderator
Hershey (8/1/2024, 9:38:05 AM): I see. but that is the only email address to reach the site moderator. You have to wait for their response. I apologize for the inconvenience.
Me (8/1/2024, 9:38:27 AM): Is there anyway to contact Rivals?
Hershey (8/1/2024, 9:39:02 AM): One moment, I'll will check my resources on my end.
Me (8/1/2024, 9:39:26 AM): Thank you. While you're checking, can you see if there is an application process for someone to become a moderator?
Hershey (8/1/2024, 9:40:07 AM): I will check, [My first name].
Me (8/1/2024, 9:40:14 AM): Thank you!
Hershey (8/1/2024, 9:40:37 AM): May I know the email address that you use on your Rivals account?
Me (8/1/2024, 9:41:31 AM): One second
Hershey (8/1/2024, 9:42:18 AM): Alright.
Me (8/1/2024, 9:42:32 AM): [My email address]
Hershey (8/1/2024, 9:43:25 AM): I am sorry but I wasn't able to pull up the email address that you have provided above.
Me (8/1/2024, 9:43:48 AM): That is the email associated with my Rivals account
Me (8/1/2024, 9:43:57 AM): Account name is Albert C. Slater
Hershey (8/1/2024, 9:44:22 AM): One moment.
Me (8/1/2024, 9:45:00 AM): Can I send a screenshot in this chat?
Me (8/1/2024, 9:45:10 AM): I took a screenshot of my account details page
Hershey (8/1/2024, 9:45:21 AM): May I know the zip code that you use on your Rivals account?
Me (8/1/2024, 9:45:27 AM): 64014
Hershey (8/1/2024, 9:46:36 AM): I sent a requested file, [My first name].
Hershey (8/1/2024, 9:46:56 AM): Thank you.
Me (8/1/2024, 9:47:04 AM): You're welcome
Hershey (8/1/2024, 9:47:39 AM): :)
Hershey (8/1/2024, 9:47:56 AM): Thank you for waiting.
Hershey (8/1/2024, 9:48:28 AM): If you to become a moderator you go to the website to inquire.
Me (8/1/2024, 9:48:39 AM): Which website?
Hershey (8/1/2024, 9:49:13 AM): On team that you want to become a moderator, [My first name].
Me (8/1/2024, 9:49:33 AM): Do you have a website address?
Hershey (8/1/2024, 9:50:00 AM): My apologies, but we don't have a list of websites.
Me (8/1/2024, 9:50:17 AM): Okay
Hershey (8/1/2024, 9:50:30 AM): Furthermore, you may contact your site moderator to their website.
Hershey (8/1/2024, 9:50:37 AM): Would there be anything else?
Me (8/1/2024, 9:50:42 AM): I did not see anywhere to apply on https://mosports.rivals.com/
Me (8/1/2024, 9:50:51 AM): That is the site being attacked by bots
Hershey (8/1/2024, 9:50:54 AM): Go may check that link, [My first name].
Me (8/1/2024, 9:51:09 AM): Thank you for checking. I will wait
Hershey (8/1/2024, 9:52:05 AM): I mean you may go and check the link that you have provided to apply a moderator, [My first name].
Me (8/1/2024, 9:52:21 AM): Oh
Me (8/1/2024, 9:52:35 AM): I have checked. Several times and did not see any place to apply
Hershey (8/1/2024, 9:52:49 AM): That is the least thing that we can do, [My first name]. I apologize.
Hershey (8/1/2024, 9:53:00 AM): Is there anything else?
Me (8/1/2024, 9:53:58 AM): Is there anyone I can contact at Rivals?
Hershey (8/1/2024, 9:54:57 AM): I apologize, but we don't have phone support for Rivals.
Me (8/1/2024, 9:55:06 AM): What about email?
Hershey (8/1/2024, 9:56:02 AM): I am sorry you may just reach out through chat.
Me (8/1/2024, 9:56:16 AM): Is this the only chat?
Hershey (8/1/2024, 9:56:22 AM): Yes.
Hershey (8/1/2024, 9:56:46 AM): Aside from this. Is there anything else?'
Me (8/1/2024, 9:57:17 AM): Well
Me (8/1/2024, 9:57:32 AM): The website is almost unusable. So what are my next steps?
Me (8/1/2024, 9:57:39 AM): How do I get the bots to stop?
Hershey (8/1/2024, 9:57:45 AM): I've provided all the information I can regarding this issue. Because of this, I am unable to further investigate or assist with this issue and will be closing this chat session now. Once again, thank you for contacting Rivals. Have a great day!
 
wow, I think because we no longer have a mod we are in trouble. Does anybody have Bill's contact information, he was the site mod and owner at one time but he left, seems like over time all the other mods are no longer around. Finding Bill Gunn might be our only hope.

I found this but not much else.

And Bill left in a fiery exit! Plus, no one followed him to his site. Good luck getting his help!
 
wow, I think because we no longer have a mod we are in trouble. Does anybody have Bill's contact information, he was the site mod and owner at one time but he left, seems like over time all the other mods are no longer around. Finding Bill Gunn might be our only hope.

I found this but not much else.

Very interesting. That shows MoSports has 3 employees? Bill Gunn, Ye Lwin, and Mary Onyali. That also showed the global presence of MoSports as being USA, Asia, and Africa?

Dusting off my tinfoil hat, what if someone nefarious now owns this site? Someone who wanted to launch bot attacks? Has anyone heard of Ye Lwin and/or Mary Onyali!? Someone needs to get an account on zoominfo. This warrants more digging
 
Very interesting. That shows MoSports has 3 employees? Bill Gunn, Ye Lwin, and Mary Onyali. That also showed the global presence of MoSports as being USA, Asia, and Africa?

Dusting off my tinfoil hat, what if someone nefarious now owns this site? Someone who wanted to launch bot attacks? Has anyone heard of Ye Lwin and/or Mary Onyali!? Someone needs to get an account on zoominfo. This warrants more digging
With Bill's exit, its really not that big of a stretch for him to sell the site to someone and not care who it was being sold to.
 
Well he may not have even sold the site it may have just gone abandoned and somebody else picked it up. But that would make more sense that it is an inside job.
This might also explain why the only thread to get deleted during this mess was @cardsfan200306 's thread containing his site. If the current site owners are behind this, they definitely dont want us migrating to another site
 
Speaking of other sites, has anyone attempted to contact Bill on that site? Maybe make a post there or something?
Speaking of which, wasn't there a pinned thread at the top of this forum? Basically Bill telling everyone good and direction folks to his new site? That's gone. Possible the new owners removed that as well
 
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